Potential customers please understand APG offers support for:
- Spare parts
- Software updates
- Ongoing service backup
Only for products manufactured specifically for Australia and New Zealand and sold
APG Authorised dealer. Approved product in Australia and New Zealand
can be best identified by the C-Tick mark and number appearing on the rear panel
of all our products:
Do not be misled into receiving any International
APG is not a party to any warranty arrangements other than for goods
sold through an
APG Authorised dealer and
proof of purchase from an APG Authorised dealer is required for any warranty claim
to be honored.
We strongly advise customers to be extremely cautious regarding any products they
buy and the source they are buying from. From our experience, there are no bargains
– typically customers get precisely what they pay for and regrettably can be very
Many consumers do not realise that there can be significant manufacturing and technical
differences in products produced for different countries or markets. Specifications
vary considerably throughout the world and some products can be quite unsuitable
for use in some countries despite a similar outward appearance.
All APG products are designed and built to suit conditions (e.g. power or broadcast
specifications) in Australia and New Zealand. Incorrectly specified product can
be dangerous. Many products today are controlled by software which is region specific.
Models not designed for this market may not be able to be software updated and therefore,
in some instances, repaired. Our dealers are trained and experienced with our products.
APG totally supports and stands by legitimate product for our markets and sold through
our dealer network.
Potential purchasers can check the legitimacy of products, dealers
by using APG Authorised dealers locator on this website or by calling our
customer support number 1300 13 44 00
(Australia) or 0800 111450 (New Zealand),
or by using the Contact